Features & Benefits
Features
Vigilix TSM is feature rich to ensure maximum availability of critical systems and servers.
Security, Security, Security
provides the ability to monitor systems, even systems at remote locations, without requiring that you open inbound firewall ports.
Real-Time Event Detection & Notification
provides 24/7 monitoring of systems you support coupled with immediate notification when a critical problem is detected.
Advanced Automated Correction Action,
allows you to automate appropriate level-one automated corrective actions in response to events. For example, if the first thing a person would do is restart a service, have Vigilix TSM try that for you. Knock out the common support calls by having the system fix them for you.
Monitoring Templates
are designed to provide pre-defined monitoring solutions to common Windows OS and POS application issues. Vigilix TSM comes with a powerful set of monitors and new monitors being continually developed.
Central Administration
allows you to configure and manage all resources from one, central web portal whether they are located in another city, region, or even on the other side of the globe.
Web-based Subscriber Services
enable subscribers to set up their own monitoring and notification preferences. You determine who has access to the system and which resources they can monitor.
Scalability
Although Vigilix TSM has the power and flexibility to monitor an entire enterprise or all your remote customers, you can start much smaller. You can begin monitoring one or two key resources or applications, knowing that Vigilix will expand as your needs grow.
Secure Encryption
of all communications between the central server and remote agents. The Vigilix TSM communications filter allows only recognized remote agents to communicate with the central server.
Detailed History
of events logs all activities, including event detection and resolution, initiation of corrective actions, and notifications.
Seamless Integration
allows you to preserve your company’s technology investment by integrating with existing and future technology.
Flexibility
that gives you total control over what to monitor, what conditions to detect, how and when alerts are sent, what automated corrective actions are to be taken and when, and who has access to the system.
AVG, Norton and McAfee Anti Virus
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Monitor Internet Connectivity
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Remote Control Software (PC Anywhere, LogMeIn, VNC, NetSupport)
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Ping a List of Known Devices
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Windows General (Disk Space, CPU, Memory, Reboots etc)
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Installed Software Changes
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POS Applications Currently Supported |
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| Database Monitor |
Know that your databases are online and functioning. |
| Disk Space Monitor |
Never run out of disk space again. |
| Event Log Monitor |
Be forewarned of errors as they start to occur or ensure that certain events take place, such as an anti-virus scan. |
| Directory/File Monitor |
Alert based on file or directory information, such as the age of files, too many files, the existence of a directory or file or the size of files. |
| Performance Counter Monitor |
Monitor and generate an alert on any performance counter. |
| Ping Monitor |
Ping any network device. |
| Web Site Monitor |
Verify that your key websites are on line and functioning correctly. |
| Service Monitor |
Ensure that key services are running. |
| Process Monitor |
Verify that any key foreground process is running. |
| Cluster State Monitor |
Ensure that cluster resources or groups are on line. |
| Log File Monitor |
Generate alerts by scanning any log file for keywords or phrases. |
| Mail Monitor |
Monitor any POP3 or IMAP4 mailbox, including notification of unread mail or verifying round-trip mail delivery. |
| Directory Monitor |
Monitor any directory for the number or size of files. |
| Reboot Monitor |
Be immediately notified of any clean or dirty server shutdown. |
| SQL Data Monitor |
Allows users to specify SQL statements that return business-critical events to be processed by Vigilix TSM. |
| Network Port Monitor |
Creates a TCP/IP connection to another |
| Installed Software |
Alerts you of any changes to the Add/Remove Programs List |
| Required Values |
Monitors for environmental variables or registry settings required for your applications to function correctly |
| Detect Thumb Drives |
Detect when USB Thumb Drives are inserted into a system |
| Log File Section |
Send a section of a log file (determined be beginning and ending delimiters) |
| IP Address Changes |
Alert based on changes to IP Addressing or if IP Addressing does not match an expected addressing mask. |
| SNMP |
Alert on SNMP Traps |
| WMI |
Alert on WMI Values |
| Email |
Sends email notification via any SMTP server. |
| Text Message |
Sends text message notification to cell phones. |
| Manage Services |
Start, stop or restart a service. Specify any server. Specify any service.
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| Reboot Server |
Reboot a Windows server. Supports a forced shutdown. Display a warning and provide a count-down on the server before reboot. |
| Command Line |
Run any valid command line. Executables or batch files – restart processes, run administrative scripts. |
| Execute Scripts |
Run VB Scripts or batch commands |
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