The Total Support Manager for remote applications

Vigilix Application Support Tool (VAST) is designed to monitor systems around the clock, providing real-time systems event management . Business critical systems are ‘watched’ 24/7, support related information is captured and recorded and high priority notification are issued. The goal is to keep you informed at all times.

VAST is designed to be simplicity yet powerful. You simply install the software agent and select from a list of pre-defined monitoring templates. From then on, VAST watches for something to happen. The moment something you defined as interesting occurs, VAST logs the information and, if critical, let's you know via your cell phone, email or pager. All the information is available to you, 24/7, through an easy to use web interface. And, if it makes sense, you can even have VAST try to fix the problem for you. Each step of the way it’s your choice. You’re in total control.

The benefits are numerous and the impact huge, including:

• Reduced downtime
• Increased availability of critical applications
• Improved staff effectiveness
• Greater customer satisfaction

and, best of all, the ability to know about and even eliminate problems before anyone other than you knows a problem even exists!

Vigilix Application Support Tool allows you to deliver support when it is needed, not when it is demanded.

Better information…better support….