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Industry Solutions Overview Powerful solutions to ensure healthy POS systems Vigilix ITM provides value-added resellers (VARs), independent software vendors (ISVs) and resort markets with a real-time monitoring tool for Point-of-Sale hardware and software applications. Designed to keep you informed on system performance at all times, problem areas are easily identified before they escalate into serious issues. Because alerts and notifications keep you abreast of any issues, you’ll know the exact condition of your Point-of-Sale system around the clock. Vigilix ITM is available as ScanSource Virtual Technician – SSVT – for Point-of-Sale Solution Providers and ISVs. Vigilix RMS is our onsite solution designed as a resort monitoring system. |
“Virtual Technician helped us sell a Premium Support Contract to a customer who had already turned down our Standard Support Contract” Don Capman “The common calls have all but ceased. We couldn’t give a more glowing recommendation of the product. It has given us a giant leap into proactive problem-solving. We’re currently looking at other ways we can integrate this service into our customers’ businesses.” Mike Warren |
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