News

Vigilix Exceeds 10,000 Point of Sale Systems Being Supported.

FOR IMMEDIATE RELEASE                                                   MEDIA CONTACT:

                                                                                                  Bradley J. Smith

                                                                                                  Vigilix LLC

                                                                                                  864.421-9247 x 14

                                                                                      Bradley.Smith@Vigilix.com

Vigilix, a leading provider of PCI compliant point-of-sale support software, is pleased to announce that over 10,000 POS systems are currently being supported by Help Desks using VAST – Vigilix Application Support Tool.  VAST offers POS service providers a PCI compliant solution for monitoring/alerting, remote access and various options for offsite backup.   

VAST offers point of sale support providers with several value-added services that they can use to improve their level of service to their customers.  Using the Vigilix Dashboard, support personnel are able to have better visibility into the systems they support and the ability to take immediate corrective action.

“In today’s environment, service providers have to work harder to retain customers.  VAST gives them several ways to provide better support and increase their ‘stickiness’ to their customers, thus making switching costs higher should a competitor walk in the door trying to take away the business”, says Bradley J. Smith, Vigilix VP of Sales and Marketing. “We are also seeing a lot of our customers starting to provide their customers more access to VAST.  This allows them to reduce costs associated with support calls as well as reduce the liability associated with customers using noncompliant remote access tools”.

“Another area that is driving our growth is Vigilix DR, our offsite backup solution”, Smith also states.  “Offsite backup is one of the fastest going segments in the managed services market. We want our customers to be able to offer a top of the line backup service to their customers at a very competitive rate. This allows them to secure this business with their customers before someone else can.”

About Vigilix, LLC

Vigilix is the leading provider of monitoring and alerting software and remote support tools dedicated to the point-of-sale industry.  Vigilix’s VAST / Virtual Technician provides real-time monitoring, alerting, and remote control through a single web based user console.  Help Desk operators have real-time visibility into the exact condition of the point-of-sale systems from an enterprise level down to a specific location.  Using the PCI compliant secure remote control option, Vigilix RC, technicians can respond to alerts quickly, thus preventing small issues from becoming big problems.  Delivered as a Software-as-a-Service (SaaS) application, Vigilix does not require additional software licenses or hardware for deployment.

For more information visit WWW.Vigilix.com, or contact the company at 866-576-2839 x 14.