ScanSource offers a 24/7 remote monitoring tool branded as ScanSource Virtual Technician. Powered by the Vigilix platform, ScanSource Virtual Technician empowers retail value-added resellers and independent software vendors (ISVs) with the ability to provide remote monitoring and proactive management services for point-of-sale hardware and software applications. ScanSource Virtual Technician allows VARs and ISVs to take proactive measures in analyzing potential problems and repairing hardware or software malfunctions often before the end-user ever knows there is an issue. ScanSource and Vigilix have an on-going partnership that ensures a technologically superior remote monitoring tool for the point-of-sale market. For more information on ScanScource Virtual Technician click here.