Changing the way application support gets done. Achieve Competitive Advantage Listen to what our customers are saying...Click here "Radically changed the way we support our customers" "Helped us be proactive" "Saves us time, money and headaches" "Do what I need to do quickly without compromising PCI security" Companies using Vigilix are able to save their customer's time, money and protect a positive end-user experience through better information and proactive support. The Vigilix Application Support Tool (VAST) allows service organizations to provide better support services, reduce operating costs and increase customer satisfaction. Vigilix's smart monitoring and application specific alerting gives support technicians the ability to proactively address issues that can impact system performance. Innovative application monitoring and data collection provides support technicians with information on remote applications. It is like having a technician at your customer's location 24 x 7. VAST is 100% dedicated to Service Providers. As the single solution for remote monitoring / alerting, remote control and offsite backup, the Vigilix Application Support Tool provides Help Desks with a cost effective way to offer world-class support services to customers. Delivered as a Software-as-a-Service Solution, Vigilix VAST provides You with: Operational Benefits
VAST Features
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| VAST is simple to use and is easily accessed through a fully secure web browser. An affordable monthly subscription gives you access to the complete Vigilix solution. You can be up and running to support your customers in a matter of hours thanks to our intuitive quick start guide. Learn more about Vigilix point-of-sale remote monitoring. |
See how a Vigilix customer is able to distinguish their support services by leveraging the capabilities of VAST. |
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