News & Insights
Perspectives from the POS front line.
Industry insights, partner stories, and company updates from the team that built the only PCI-certified RMM for point-of-sale.
VIGILIX Wins the RSPA Vendor Award of Excellence
VIGILIX receives peer recognition from POS resellers at RetailNOW 2021, named an outstanding software provider by the RSPA.
VIGILIX Brings Globe POS Systems to the Next Level of Service and Support
Globe POS Systems reduced inbound support calls from hundreds per week to fewer than ten after deploying VIGILIX Sentry monitoring.
May Employee Spotlight: Jim Jasinski
Meet Jim Jasinski, a member of the VIGILIX team. This month's employee spotlight highlights the people behind the platform.
POS Technology Service and Support
VIGILIX is the backbone of POS technology service and support, the only PCI-certified RMM built for point-of-sale.
PCI Certified vs. PCI Compliant: What's the difference, and why does it matter?
PCI certification and PCI compliance are not the same thing. Here's what the distinction means for your customers and your liability.
RMMs That Change Price Overnight
Many RMM providers lock you in, then change the price overnight. Here's what to look for and what VIGILIX does differently.
Culture & The Perspective of History
General Manager Colin Martin on how historical perspective strengthens leadership and organizational culture during uncertain times.
AM/PM Sees Major Value in the VIGILIX Platform
AM/PM Service cut a 300-hour banking update down to 6 hours across 600 locations. How one of North America's largest POS VARs scaled proactive support with VIGILIX.
A Happy Ending to a Friday Afternoon POS Nightmare
An employee accidentally deleted all touchscreen menus right before close. Skurla's had VIGILIX CYA and had their customer back in business in 5 minutes.
Supporting a Culture of Customer Service with the Tools to Deliver It
DCRS Solutions is the largest IT service provider in St. Louis. Their secret to 35 years of customer loyalty: proactive POS support powered by VIGILIX.
Getting Ahead of Your Customer Needs and Ahead of the Competition
Retail Control Solutions ranks among America's fastest-growing POS resellers. Their edge: deploying VIGILIX before the competition knew RMM was even a thing.