More Than Just Business. It's Your Future.
With VIGILIX, you can provide a premier level of service and support while realizing a new revenue stream. The key players in POS are seeing the advantages of a relationship with VIGILIX.
Why VIGILIX
- PCI certified, the only one built for POS
- 20+ years, 2003 to present
- Restaurants, retail, hotels, supermarkets
- RSPA Vendor Award of Excellence
Who We Are
A Technology Partner Who Cares About Your Success
Sophisticated technology is at the forefront of every industry's major transformation, and the point-of-sale industry is no exception. Organizations that embrace and leverage technology will have a competitive advantage. VIGILIX is leading the way in advanced service and support technology, and our partners reap the benefits.
Now, more than ever, people want to do business with organizations they trust, who have their back, and who are genuinely interested in their success. It's more than business. It's a personal relationship and commitment.
Whether you're manufacturing hardware, responsible for software, or providing options to an end-user, we offer value beyond dollars. You have a partner who truly cares.
The Problem We Solve
Downtime
POS outages cost customers revenue and cost you relationships.
Truck rolls
On-site visits are expensive and slow. Most issues should be resolved remotely.
Churn
Customers who experience repeated issues will eventually find another VAR.
PCI risk
Unpatched systems and non-compliant remote tools are liabilities waiting to happen.
What You Get
Six reasons the best POS VARs choose VIGILIX.
Only PCI-Certified RMM for POS
The single strongest differentiator in the market. No other remote-access platform has passed PCI-DSS review for point-of-sale.
Proactive Monitoring
Hundreds of pre-built health monitors. Your team knows about problems before customers do.
Resellable Remote Access
Secure attended and unattended access. No open ports, MFA required, full audit trail. Resell to end-users at no added cost.
Monthly Recurring Profit
Turn service and support into predictable MRP. VIGILIX partners grow revenue without growing headcount.
Faster Resolution
Resolve most issues remotely. Fewer truck rolls, lower costs, faster mean-time-to-resolution.
White-Glove Partnership
20 years of POS support wisdom. We customize to your operation, not a one-size pre-baked box.
White-Label Advantage
Resell PCI-certified remote access to your end-users. At no added cost.
Connect, our PCI-certified remote access module, can be bundled into your own service packages and resold directly to your end-users. Add a recurring revenue line without any additional platform cost.
Learn about ConnectVerticals We Serve
From Our Partners
"We consider VIGILIX a strategic partner for our business. They provide us a way to respond proactively to customer issues even before customers know they have one, saving us both time and money. In short, VIGILIX has become indispensable to our secure customer service and support infrastructure."
"VIGILIX is a lightweight, intuitive and secure RMM platform for POS systems. VIGILIX sends extensive event data that, once fed into a business intelligence engine, provides unprecedented data and analysis. To say that VIGILIX is a valued part of our team is an understatement."
Find Your Path
VAR Partners
Extreme Value for Value-Added Resellers
- Improve customer service and support
- Increase operational efficiencies
- Receive recurring revenue streams
ISV Partners
Insight and Data Management for ISVs
- Only PCI certified, multi-tenanted RMM platform
- Service clarity through data analysis and transparency
- Reduce service costs and increase customer satisfaction
End Users
Direct Support for Multi-Location Operators
- Monitor every location from one dashboard
- Resolve issues remotely with a lean IT team
- Stay PCI compliant across your entire footprint
Are you looking for a higher level of service accompanied by new streams of recurring revenue?
VIGILIX can be a valuable extension of your service and support team. Start the conversation today.
Let Us Show You How